RAE Return Policy
RETURN & EXCHANGE POLICY
At Rae Designs, each piece is thoughtfully created in small quantities with care and intention. Because we are a growing small business, all sales are final at this time.
We do not accept returns or exchanges for changes of mind, incorrect sizing, or personal preference. Please review the product description, size guide, measurements, and product details carefully before placing your order.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery at [your email address]. Please include:
- Your order number
- A description of the issue
- Clear photos of the item and the damage or defect
- Photos of the packaging, if applicable
We will review the issue and work with you to determine an appropriate resolution. If the item is confirmed to have arrived damaged or defective, Rae Designs may offer a replacement, repair, or refund depending on the circumstances.
Damage caused by normal wear and tear, improper care, alterations, or misuse is not considered a manufacturing defect.
BEFORE YOU ORDER
Because all sales are final, please make sure you are confident in your size, color, and product selection before completing your purchase. If you have questions about sizing, fit, materials, or a product before ordering, please reach out to us—we're happy to help.
Thank you for supporting Rae Designs and a growing independent fashion brand. ♡